Forum Discussion
well I changed the password cuz there was a small difference and it did not make any difference
- AvsGunnar8 months agoCommunity Streaming Expert
Try using a password that does not contain any special characters. (if you are using a mesh network, make sure you change the password under both the 2.4ghz and 5ghz settings in the router).
Additionally, if you are using a wifi6(ax) router, make sure you have WPA2, rather than or in addition to, WPA3 as the security protocol under your "Wireless Security" settings in your router. (only certain, newer Roku devices can use the wifi6(ax) and WPA3 protocols and the 3941 model is not one of them.
Finally, if still a no-go, try connecting the Roku device to a mobile hotspot (if available to you), and see if the device can connect to that. This will help test the hardware of the Roku device.
Feel free to provide more info such as router model number, Roku model number and ISP if still having issues.