Forum Discussion
RokuJohnB
9 months agoCommunity Moderator
Welcome to the Roku Community, Fitzy147!
Thanks for letting us know about this issue you had with the Roku Express since it keeps disconnecting from your W-Fi, and we appreciate the troubleshooting steps you have taken so far. We would like to gather more details to investigate further. Can you please provide the following information below?
- Did we recently make any changes to your network or network provider?
- Do you have cellular data so we can try connecting your device to your hotspot?
With detailed information, we will be able to assist you further.
Thanks,
John