Roku Express 4K+ : Remote Draining Batteries Daily

Hello! It’s the voice command Roku remote that came with the Roku streaming stick 4K. Here are the numbers inside of the remote: 

RF342B-T7-03   1-2

At this point I am not sure it’s the remote becaus even after replacing batteries sometimes the Roku will stay frozen. Here is what I posted on reply to someone else having the same freezing problems: 

“Happening to me too for past few months with both my streaming Roku sticks. I kept thinking it was the batteries on the remote (so kept putting new ones). But that wasn’t it…wasted a lot of good batteries 🤦🏻‍♀️. The only thing that works (most of the time) is unplugging the Roku stick from the outlet, waiting about a minute and plugging back in. But lately even that has been failing at times.

i searched the Roku community and looks like it is an issue with many peoples Roku devices.  They really should fix it or recall them and send us ones that work!

I saw one guy post and say that doing a “factory reset” set him to the newest Roku update.  (Before doing the factory reset, his Roku said he had the latest version but it was not. ) so I may try that next.”