Hi AndyWright
Welcome to the Roku Community!
If you're having trouble mirroring your Windows 11 laptop to your Roku Express 4K even though both devices are connected to the same network, there are a few things you can try to troubleshoot the issue:
- Make sure your laptop and Roku device are connected to the same network: Double-check that your laptop and Roku device are connected to the same Wi-Fi network. If they are not, connect them to the same network and try mirroring again.
- Check your firewall settings: Your computer's firewall may be blocking the connection between your laptop and the Roku device. Try temporarily disabling your firewall to see if this resolves the issue. If disabling the firewall allows the mirroring to work, you may need to adjust the firewall settings to allow the connection.
- Check for Roku device updates: Make sure your Roku device is running the latest software version by going to Settings > System > System update > Check now. If an update is available, install it and try mirroring again.
- Try restarting your devices: Restart both your laptop and Roku device and try mirroring again.
- Use a different mirroring method: If none of the above steps work, try using a different mirroring method. For example, you can use the Roku mobile app to cast media from your phone to the Roku device, or you can try using a third-party screen mirroring app.
If you're still having trouble after trying these steps, you may want to contact Roku customer support for further assistance.
We hope it helps!
Warm regards,
Lianna
