Until they did this, I never thought about sue ing Roku. I own several Rokus including 3 Roku TVs. I'll never buy another one.
After one hour on the chat, there is nothing they can do. Their backend team is working on it.
I agree 100%! To disable my TV and make me pay a fee to speak to customer service is ridiculous! I found a sight that said to reset the tv. There is a reset button on the back. My husband hit the source button and the message went away and TV is now working. Will never buy another Roku device! If there is a class action, I'M IN!!! Hours of unnecessary frustration!!
It looks like my TV won’t let me proceed unless I click to agree on the updated terms. But I don’t want to agree when I have to waive the right to a class action. 🤷♀️
