Solved
Roku device Turns Off At Startup
This issue started about a month or so ago, I’m guessing. It’s happening on all 3 of our Roku stick operated TVs. None are Roku TVs.
I have an iPhone, so did a video from one of the TVs but...
Hey everyone,
Heads up: Sticks don’t turn off — they stay on.
If yours is restarting every time, can you confirm if you're powering it through the TV’s USB port? If so, try plugging it into a wall outlet using a power brick instead.Some TVs cut power to the USB when they’re off, which means the stick shuts down and has to restart every time you turn the TV back on fully.
Let us know if switching the power source helps!
Note: For better visibility and reference, we’ll mark this post as solved.
Thanks,
Mary
Roku Community Team
