Forum Discussion

Grayflame's avatar
Grayflame
Reel Rookie
2 years ago
Solved

Roku app stopped showing watch on tv after last update

I no longer get the "watch on TV" display on my roku app. How do i get it back?

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    2 years ago

    Hi Grayflame,

    Welcome aboard to the Roku Community!

    We understand that you no longer have the "Watch on TV" display on your Roku App after an update.

    Please be informed that the feature is no longer available. Since the recent update, we are unable to revert back to the previous version of the application.

    In the meantime, feel free to continue enjoying all the latest features of the Roku Mobile App while you wait.

    To learn more about the newest feature of the Roku Mobile App, you can visit this article: Roku Mobile App | Official

    Please let us know if you need further assistance.

    All the best,
    Emman

3 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    2 years ago

    Hi Grayflame,

    Welcome aboard to the Roku Community!

    We understand that you no longer have the "Watch on TV" display on your Roku App after an update.

    Please be informed that the feature is no longer available. Since the recent update, we are unable to revert back to the previous version of the application.

    In the meantime, feel free to continue enjoying all the latest features of the Roku Mobile App while you wait.

    To learn more about the newest feature of the Roku Mobile App, you can visit this article: Roku Mobile App | Official

    Please let us know if you need further assistance.

    All the best,
    Emman

    • Grayflame's avatar
      Grayflame
      Reel Rookie
      2 years ago

      Certainly not the answer I was looking for. Oddly enough my phone still has it, just not my tablet. Oh, well, it's like I say: sometimes progress isn't. 

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        2 years ago

        Hi Grayflame,

        Thanks for keeping us posted!

        Since your issue is still unresolved, we want to investigate more to further assist you with this.

        Kindly provide us with these information:

        • Roku App software version.
        • The OS version of the Device where your Roku App was installed.
        • OS Versions of the devices where the Roku App feature (Also, the Roku app version on these devices) was still available.

        By providing us with these information, we can do a thorough review and provide you with better assistance.

        We are looking forward to your response.

        Regards,
        Emman