Forum Discussion
If the disconnect is occurring with other devices on the network, then it's not something specific with the Roku. You might check your router/access point settings to see if there's a setting that might limit a connection to a certain length of time, or perhaps only certain times of the day. I am assuming the devices will all reconnect without an issue when you make a manual reconnect request.
- echoesofadrift10 months agoChannel Surfer
Well, what was odd was that even though I did restart my router, more than just a few times, the WiFi would usually connect for a few minutes and then it would disconnect Roku. And then all other devices using same WiFi. But again, it was only when I was using the Roku that this would start to happen. And this went on for hours. I don’t know if that’s normal, or even suspicious, but still extremely frustrating nonetheless.
- atc9809210 months agoCommunity Streaming Expert
No, certainly not normal. My stick is usually only used when I travel and connected to the hotel WiFi. But in those cases it remains connected to their WiFi my entire stay with no connection issues. I'm now more suspicious of some sort of interference on your WiFi signal. If you have multiple access points within your reception range, it could be that another nearby AP is using the same channel and possibly causing a problem. What can help there is changing the channel your WiFi uses, especially if you're on the 2.4 GHz radio. In that band, the only channels that should be used are 1, 6 or 11. If you have a laptop you can install a free program that scans all the nearby APs and can tell you what channel each are using, allowing you to select the one that has the least interference from another unit.
- echoesofadrift10 months agoChannel Surfer
What do you mean by “interference”? Do you think that someone was deliberately messing with my WiFi? Because that is exactly how it seemed to me. What do you think?
- JWS951810 months agoRoku Guru
What is the make and model of the router that you are using?
How old is the router and what exactly is the setup of your network? Are you using a mesh network or extenders? In a house or apartment ??