Forum Discussion

cpratt's avatar
cpratt
Newbie
2 years ago

Roku 70 inch tv has black screen with no sound

WALMART SHOULD BE ASHAMED OF SELLING THESE TVS KNOWING THAT THESE TVS DO NOT LAST BUT 2 YEARS.  ONN SUPPORT WILL NOT ANSWER THE PHONE OR CALL ANYONE BACK!!!!  DO NOT BUY THIS TV!  I bought this TV during the black friday sales 2 years ago and now it's not working and no one wants to take the responsibility for the tv not working.  The least they could do is give you a coupon on the purchase of another tv. 

1 Reply

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome to the Roku Community, cpratt!

    Thank you for bringing this to our attention. We're here to provide further information and help you contact the proper support. 

    As this is an ONN Roku TV, it is important to be aware that the manufacturer produces its own player hardware. This means that for any additional support or assistance, it is best to contact the manufacturer directly. They will be able to provide the most accurate and tailored help for your specific model.

    You may reach them here: ONN Support

    I hope you find this information helpful.

    Best regards,
    Carly