Forum Discussion

MomsTV50's avatar
MomsTV50
Newbie
7 months ago

Roku 55-Inch Plus Series 4K QLED Smart Roku TV 'blank' screen with sound

Roku 55-Inch Plus Series 4K QLED Smart Roku TV all of a sudden had 'black' screen but with sound.  Tried different remotes, plugged TV into another power outlet, no luck.  Held down reset button for ...
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
7 months ago

Hey there, MomsTV50.

Thanks for sharing this here!

Looks like your Roku Plus Series TV's screen went black, but you can still hear sound. We'd like to check it out a bit more.

To further assist you, please keep an eye on your inbox as we have sent you a private message. 

Looking forward to your response from there!

Best,
The Roku Community Team