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eman2021's avatar
eman2021
Channel Surfer
4 years ago
Solved

Roku 3500x Streaming Stick Remote No Longer Works

My Roku 3500x Streaming Stick remote no longer works. I know this is an old device and is no longer supported by Roku. I also know there are numerous posts pertaining to this issue. PLEASE NOTE: I ha...
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  • RokuDanny-R's avatar
    RokuDanny-R
    4 years ago

    eman2021

    Thanks for the follow up.

    As stated previously, we no longer offer a replacement remote for the Roku Streaming Stick model 3500. However, we would be happy to see what we can do to help get you back up and running.

    I have passed along the information that you have provided to our Support team who will follow up and assist you further.

     

    Thanks,
    Danny

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

eman2021

Thanks for the post.

We no longer offer a replacement remote for the Roku Streaming Stick model 3500. However, we would be happy to see what we can do to help get you back up and running.

Please provide us with the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further. 

 

Thanks,
Danny

eman2021's avatar
eman2021
Channel Surfer
4 years ago

Danny,

The serial number is:

2LA4CR038561

Thanks for your assistance.