Forum Discussion
adam1991
2 years agoBinge Watcher
This just happened to me; Roku 3 (4200X, software 12.5.0.4165) with game remote. The remote would work for a few minutes after I restarted the Roku, but after that it would not respond. Finally the unit stopped responding to the remote entirely.
The phone app worked fine.
Hey, this is a 12 year old Roku, right? 2011. I'll just replace it. But to do that means doing a factory reset first...might as well see if it works after that.
And in my case, it did work after that. (I used the phone app to get to the menu for factory reset.)
I've never had a Roku behave like this, ever. I have another Roku 3/4200X; I'll have to keep an eye on that. I'm just glad it's working.