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cancunia's avatar
cancunia
Binge Watcher
2 years ago

Roku 3 4200X - getting error 003 code

I have a Roku 3 4200X  After a factory reset, the device cannot find the software update server (Error 003). I have a good network connection but in addition to WiFi, I have also tried Ethernet, Te...
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cancunia's avatar
cancunia
Binge Watcher
11 months ago

Hello again,

RokuEmmanuel-D 

Another 3 weeks have passed. Just tried my Roku 3 again and still the same problems.

Please can you ask Roku support to put some priority into the resolution of this problem, or offer me a replacement device. 

 

Thanks

 

cancunia's avatar
cancunia
Binge Watcher
11 months ago

Hello again RokuEmmanuel-D 

I have accessed the 'Secret Screen' and can see the following info:

Version: 046.01E05517A

Build Date: 20141229 14:21

The software update server cannot be changed from 'Beta' but the channel store server can be changed.

Hope this helps