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Marchioly's avatar
Marchioly
Reel Rookie
7 months ago
Solved

Roku 2 will not scroll through apps

I have found this was a known issue in July, 2024 and that it was "addressed and closed"  I have followed all the recommended procedures including the nuclear option, (factory reset twice). After a f...
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  • RokuTakashi's avatar
    RokuTakashi
    7 months ago

    Hi, Marchioly 

    Thanks for posting, and welcome to the Roku Community.

    As suggested by @JWS9518, it is important for us to identify the specific Roku device model and the software version that your Roku 2 is currently using.

    Additionally, we want to inform you that the Roku 2 is now classified as a Legacy Product. This means it has been discontinued and can no longer support newer versions of the Roku operating system.

    Hope this information helps, and keep us posted on what you find out.

    Thanks,
    The Roku Community Team.

     

RokuTakashi's avatar
RokuTakashi
Community Moderator
7 months ago

Hi, Marchioly 

Thanks for posting, and welcome to the Roku Community.

As suggested by @JWS9518, it is important for us to identify the specific Roku device model and the software version that your Roku 2 is currently using.

Additionally, we want to inform you that the Roku 2 is now classified as a Legacy Product. This means it has been discontinued and can no longer support newer versions of the Roku operating system.

Hope this information helps, and keep us posted on what you find out.

Thanks,
The Roku Community Team.