Roku 12.5 Missing Key Features
I have a Roku TV TCL Model 55S535, Hardware ID A119X, Software version 12.5.0 - build 4162-88 and have a Roku Streambar Model 9102R Software version 12.0.0 build 4184-95. I was able to update the Ro...
Forum Discussion
I received the 12.5 update on 10/19. I have a 3930X - Roku Express now running 12.5.0 build 4175-AE
ALL of my Apps have disappeared! The only app I've been able to add is the Roku Photo Streams app. To get to any of my saved apps, I have to go to search and call them up with voice search. Even then, there is no way that I have found to add them to my Home screen.
My saved Apps do briefly flash on the screen when the Roku starts up, but then are no more.
I have tried restarting, but to no avail. I'm not ready to factory reset just yet.
Finally, my saved Apps do show on my iPad Roku app.
If Roku support is reading these - HELP!
DwainA, I see all kinds of strangeness with the Home Screen and the 12.5 update. I don't know what Roku is doing (and obviously neither do they), but I think it's some kind of Internet connection issue. Try restarting all of your network equipment (gateway/modem/router) and if you're using any kind of content blocker or VPN, disable it. To experiment, you can try connecting to your phone's hotspot to see if you get the Home Screen back, but I wouldn't say that's a solution even if it works.
