We Having the same right arrow issue with our new remote. Ugh!
The other buttons are fine. Just going right means pressing really hard or pressing repeatedly.
It has volume on the side
The bottom buttons are Netfix, Disney, appletv+, discovery+
We tried pairing this new remote to one of our other rokus but it's exactly the same situation.
Bought it from Walmart . Threw away the receipt so they won't refund or replace it.
I'm guessing it's a faulty connection. Just want a new remote!
Hi LoJones,
Greetings and welcome to the Roku Community!
Kindly be advised that we have forwarded your information and concern to the Support team, who'll reach out to you through email to address this case. We recommend checking your email from time to time to be updated when they contact you.
We'd appreciate your patience and understanding with this.
All the best,
Kash
