Forum Discussion

RMarlynV's avatar
RMarlynV
Newbie
2 years ago

Repeatedly lose connection when watching NFL Sunday Ticket on UTUBE TV

Using Roku stick setup. Works fine except when watching NFL Sunday Ticket on UTubeTV Repeatedly loses Wi-Fi connection

2 Replies

  • Try uninstalling the app and then reinstalling it.

    Also, you can try restarting your Roku and/or your router and see if that helps.

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Welcome to the Roku Community, RMarlynV!

    Thanks for letting us know about this issue you had with the NFL channel, which lost its Wi-Fi connection. We're happy to investigate and gather more details to look into this problem thoroughly. Can you please provide the following information below?

    • Is this the only channel you're experiencing problems with?
    • Are you getting any error messages or codes?
    • What troubleshooting steps have you taken so far?

    With detailed information, we will be able to assist you further.

    Thanks,
    John