Forum Discussion

RMarlynV's avatar
RMarlynV
Newbie
10 months ago

Repeatedly lose connection when watching NFL Sunday Ticket on UTUBE TV

Using Roku stick setup. Works fine except when watching NFL Sunday Ticket on UTubeTV Repeatedly loses Wi-Fi connection

2 Replies

  • Try uninstalling the app and then reinstalling it.

    Also, you can try restarting your Roku and/or your router and see if that helps.

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Welcome to the Roku Community, RMarlynV!

    Thanks for letting us know about this issue you had with the NFL channel, which lost its Wi-Fi connection. We're happy to investigate and gather more details to look into this problem thoroughly. Can you please provide the following information below?

    • Is this the only channel you're experiencing problems with?
    • Are you getting any error messages or codes?
    • What troubleshooting steps have you taken so far?

    With detailed information, we will be able to assist you further.

    Thanks,
    John