cwcwcw
7 hours agoNewbie
Remote won't pair
I did a factory reset of my Roku Premiere (Model 3920X)--but don't have the remote to re-set it up. My Roku app on my phone (obviously) doesn't "see" the "new" device either.
I borrowed another Rok...
I believe the phone app connects via Bluetooth or WiFi and that setup is after the initial setup so the app can't be used to setup Roku. On the borrowed remote, remove the battery cover, there may be a sync button (un labeled). If so try holding that down for awhile and see if it syncs the remove. You can also purchase a replacement remote for you model.