Forum Discussion
Momofawesome
6 years agoNewbie
Hello!
Same issue, remote worked fine last night, woke up this morning and now it's not. Went through all the steps in support documents, new batteries, unplug Roku, etc etc to no avail. Did you get your issue fixed or have to get new remote?
Roku Ultra
Living room
Serial number: YJ006L754932
RokuDanny-R
6 years agoRetired Moderator
Thanks for the post.
If you are not able to resolve the issue, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Danny