Forum Discussion

Misty3's avatar
Misty3
Newbie
7 months ago
Solved

Remote needs reboot many times.

My remote keeps stopping and I have to remove batteries then replace for my remote to work. It does this four to five times a day. replaced with new batteries and it still stops working.

remotes
  • RokuTakashi's avatar
    RokuTakashi
    7 months ago

    Hi, Misty3 

    Thanks for posting, and welcome to the Roku Community.

    I understand the issue you have encountered with your Roku remote that reboots, and I'm here to help. To resolve the issue, let's perform a troubleshooting step to address it.

    Try this...

    1. Reboot your voice remote
    2. Reboot your streaming device
    3. Replace or recharge the batteries in your voice remote
    4. Re-pair your voice remote to your streaming device

    For more details, you can visit this support article on Fix your Roku Voice Remote.

    I hope this works, and let us know what you find out.

    Thanks,
    The Roku Community Team.

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    7 months ago

    Hi, Misty3 

    Thanks for posting, and welcome to the Roku Community.

    I understand the issue you have encountered with your Roku remote that reboots, and I'm here to help. To resolve the issue, let's perform a troubleshooting step to address it.

    Try this...

    1. Reboot your voice remote
    2. Reboot your streaming device
    3. Replace or recharge the batteries in your voice remote
    4. Re-pair your voice remote to your streaming device

    For more details, you can visit this support article on Fix your Roku Voice Remote.

    I hope this works, and let us know what you find out.

    Thanks,
    The Roku Community Team.