Remote Left arrow problem
When I press the left arrow button on my Roku, the screen freezes, goes to blue, and then reboots with the Roku logo on the TV and then returning to the Home Screen. Has this happened to you? Is it...
Forum Discussion
A warm welcome here in the Roku Community, FranklinJ!
We appreciate you letting us know about your concern with the left arrow button on your Roku remote and we're here to find you the best resolution possible.
Before we proceed, may we know if this happens during playback (specify the channel) or even when you are navigating to your Home screen? Also, is this the remote that comes with your Roku Ultra streaming player?
In the meantime, you can press and hold the Back and Home buttons simultaneously for about 30 seconds to reset your remote. After doing so, re-pair it again.
Best regards,
Carly
After numerous promises of replacement remote delivery - or at least a tracking number, an RC917 came in the mail.
But I requested an RCS01r as a replacement remote. My friends experience with an RC917 has been they don’t charge up to 100% no matter which USB power source to which they are connected.
But I requested an RCS01r as a replacement remote. My friends experience with an RC917 has been they don’t charge up to 100% no matter which USB power source to which they are connected.
My experience with RC795 was “strange button behavior.”
After promises and disappointments with getting the product ship or a tracking number I can folllow, the remote arrived. Not an RCS01r or RCS795, but an RCS917. And it does not charge to 100%. No matter what the charging source. The best I can get is 97% which quickly goes down.
What will it take to receive and RCS01r? I will gladly send back the RC917, so a proper autopsy can be performed on the charging circuits and battery.
