Remote Buttons Mapping to Wrong Function
I have a newer ( less than a year) ROKU ULTRA and it's doing the same thing I've got the newest firmware/software updates and have done every type of reset. Sometimes the remote maps correctly and of...
Forum Discussion
Hi Ancinda,
Welcome to the Roku Community!
We understand you're having a problem with the Roku remote. We're happy to help you. Please try to unplug both of your Roku Ultra and TV for 3 to 5 minutes, then re-plug them back again.
If the problem still persists, please keep us posted.
All the best,
John
Hi Community Users,
We are locking this thread because the information may need to be updated.
If you are still experiencing issues related to the original topic, here are a few steps you can take:
If you are still experiencing issues related to the original topic, here are a few steps you can take:
- Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.
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We are here to help.
Thank you,
The Roku Community Team
Thank you,
The Roku Community Team
