Received update 13.0 on my Roku TV
I have a TCL 43S455 Roku TV that we bought last year. We bought it based on the good reviews. And it’s been working and looking great until today, when the TV was updated to version 13.0.
No s...
Forum Discussion
A warm welcome here in the Roku Community, Silvergish!
Thank you for bringing this to our attention. I'd be happy to coordinate this with the appropriate team for further investigation.
Kindly provide me with the following details so I can report this effectively:
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- An indication of the display you are referring to. Perhaps a photo of it would do.
- Are certain channels affected by this? If so, kindly specify.
I'll be looking forward to your response.
Best regards,
Carly
