Forum Discussion
MadsJef
6 months agoChannel Surfer
Thank you for more appropriate troubleshooting suggestions
I had switched between Permissive and Enabled already
But checking the router settings themselves was another good idea (it didn't help but still a good thing to check)
I had already reset the router to force everything to reconnect but that didn't help either
None of the Roku devices in the house show up any longer on my Android Smartview setting as of that update mentioned above
RokuJharra-Q
6 months agoRetired Moderator
Thanks for keeping us updated on the screen mirroring issues. We’re here to help!
Could you share a bit more info?
- Roku device or TV model, serial number, and device ID. (these can all be found in Settings > System > About).
- Tracker and GC (Home 5x, Back 5x)
- Which specific app(s) are affected? (Is this the only app affected?)
- The mobile phone's model and running software version.
Sharing this information will help our team investigate the issues with your devices and get you the help you need.
Thanks for your help!
Roku Community Team