Forum Discussion

Reel Rookie

Re: Roku Express 4K+ no connection

My Wi-Fi was disconnected for 3 days. I’ve tried to restart it but is sty not connecting to the Wi-Fi. Even thought it says the Wi-Fi had an excellent signal.

4 Replies

Eddie11
Reel Rookie
4 days ago
About same problem here. Won't go to internet part, just setup over and over
- 16blrssed
  Reel Rookie
  4 days ago
  Yep. Mine restarts and still is not connected.
- RokuRhea-V
  Community Moderator
  4 days ago
  Hey there! Eddie11
  
  You mentioned you're experiencing the same problem. Can you give us more details?
  
  Are you setting up your Roku?
  
  What error are you seeing?
  
  What troubleshooting have you tried?
  
  In the meantime, check out this link.
  
  Looking forward to hearing back from you!
  
  Roku Community Team
RokuRhea-V
Community Moderator
4 days ago
Welcome! 16blrssed

I understand you're having trouble connecting to your Wi-Fi. Can you please provide more details?

What error can you see on the screen?

Have you checked other devices to see if they are working?

A video or photo would be helpful.

You can visit this link: How to fix internet errors and issues on your Roku streaming device.e

Let us know when you can!

Roku Community Team