Forum Discussion
It's been a month now, when will you remove this useless marketing item from our screens?
After trying to express this grievance via their customer service chat (malfunctioned-- could not 'send' my replies), I called the phone number they then provided. Tried to make the agent aware that this 'On Now' crud is an awful eyesore cluttering my home page and is clearly not wanted by the "community". He consulted with a supervisor, then claimed Roku had not heard this complaint before but "not to worry", as the 'On Now' row would not be permanent; quite evasive as to when it would be removed. Nearly two weeks later, I recoil at still seeing that corporate junk littering my home screen every time I access Roku, with no option to hide/delete it. They may need more feedback from us.