Thanks for posting here in the Roku Community, FJB2020.
Firstly, we sincerely apologize for any trouble and inconvenience this may have caused your streaming. We completely understand your sentiments regarding this matter.
Please be informed that the appropriate team is fully aware of the randomly pop-up battery notification and is determining the cause. In the meantime, the team is finding you the best resolution for this, and since you are experiencing the same thing, we'd be more than willing to include your device in the correction process.
With this being said, kindly provide us with the following details below:
Furthermore, could you please provide us with more details about the issues you are currently experiencing with your Roku remote? We'd like to further assist you with this.
We'll be anticipating your response as we are more than eager to help you resolve this.
Best regards,
Carly
This is still popping up on my screen every day and you should by now admit that you have a defective remote control.If I turn it off I get messages and when it’s on I get notifications. I showed you a picture when you asked for it and 5 months later it still is occurring and ROKU still doesn’t acknowledge the flawed remote controls
Hi, FJB2020.
Thanks for keeping us posted and we sincerely apologize for any inconvenience this has caused your streaming.
In this case, allow us to coordinate this with our Support team. Kindly meet us through Private Message as we will be collecting further personal information from you such as the email address associated with your Roku account and more.
Your continuous patience and understanding as we work on this are highly appreciated.
Best regards,
Carly
Your ignorance knows no boundaries. You email me all the time so why are you asking for my email? I still have the pop up message everyday for 6 months. You people just ask the same questions every time without admitting that your remote control voice activation is a problem
