Forum Discussion

CG0001's avatar
CG0001
Channel Surfer
2 years ago
Solved

No Time option under system settings

I have a 43in Onn. Roku tv. I'm trying to set the sleep timer. There is no time option the settings>system>then there is nothing but the zip code option. I've also downloaded the roku app, use the mi...
tv & player features
  • RokuERey's avatar
    RokuERey
    2 years ago

    CG0001,

    Thanks for the update and for this information. It is likely that your TV might be in store mode that's why it's not available.

    Try to hit the Store Settings option, and if not, share with us the current OS version of this device by navigating to Settings>>System>>About.

    Thanks,
    Rey

RokuJechealR's avatar
RokuJechealR
Retired Moderator
2 years ago

Hi CG0001,

We appreciate you taking your first post in the Roku Community!

We would be more than happy to assist you with your inquiry. Sleep Timer is a feature where you can assign a time in the near future when the screen on your Roku TV will shut off on its own.

Start here for step-by-step instructions on how to enable the Roku Sleep timer:

  1. Press Home on your Roku remote.
  2. Scroll and select Settings.
  3. Select System.
  4. Select Time.
  5. Select Sleep timer.
  6. Choose a time interval (30 minutes, 1 hour, 1.5 hours, 2 hours, 3 hours).

To learn more, read the detailed article about using a sleep timer with your Roku TV.

Please keep us posted on how it goes, and don't hesitate to let us know if you have any questions or concerns.

All the best,

Chel

CG0001's avatar
CG0001
Channel Surfer
2 years ago

Press Home on your Roku remote.

Scroll and select Settings.

Select System.

Select Time<<---THIS OPTION DOES NOT EXSIST ON MY TV.

Select Sleep timer.

Choose a time interval (30 minutes, 1 hour, 1.5 hours, 2 hours, 3 hours).

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, CG0001

    Thanks for keeping us posted.

    Seeing on your post that the "Time" option is not available on your Settings, could you please send us a photo of the System Settings interface?

    This would clarify the issue better for us and proceed with the necessary steps to resolve this.

    All the best,
    Kash

    • CG0001's avatar
      CG0001
      Channel Surfer
      2 years ago

      I posted a picture of the screen. Thanks! 

      • CG0001's avatar
        CG0001
        Channel Surfer
        2 years ago
  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    CG0001,

    Thanks for the update and for this information. It is likely that your TV might be in store mode that's why it's not available.

    Try to hit the Store Settings option, and if not, share with us the current OS version of this device by navigating to Settings>>System>>About.

    Thanks,
    Rey

    • CG0001's avatar
      CG0001
      Channel Surfer
      2 years ago

       

    • CG0001's avatar
      CG0001
      Channel Surfer
      2 years ago

      OHMYGOODNESS!!!!!! THE FACTORY RESET WORKED!!!!! Please disregard the 2 added photos. I can't believe it worked! Thanks everyone for the quick responses and options to try and help me. I appreciate it!!!! THANK YOU!!!!

      • RokuJechealR's avatar
        RokuJechealR
        Retired Moderator
        2 years ago

        Hi CG0001,

        Thank you for letting us know about this!

        We appreciate your patience in this matter, and we're happy to hear that the issue is already resolved.

        If you have any other questions or concerns, please let us know.

        All the best,

        Chel