Forum Discussion

KeilorNB's avatar
KeilorNB
Newbie
2 years ago

Re items no longer tells TV to change Source to Roku, when any button on Roku Remote is pressed

4K Stick is 2 weeks old. When I first used it I could be watching  TV from my Satellite, and if I pressed any button on the Roku remote, my TV would change Source and switch over to Roku. It has stopped doing that. Chat support suggests it’s an update issue at their end, but I don’t see any communique from Roku about this. 

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1 Reply

  • Strega2's avatar
    Strega2
    Roku Guru
    2 years ago

    If you've verified that HDMI-CEC is enabled on both the TV and the Roku (1-touch-play is the Roku setting) then look in your TV menu for some wording roughly similar to "refresh network".  Once in a while a TV seems to loose track of the HDMI-CEC devices attached to it.