Forum Discussion
2 Replies
- RokuJohnBCommunity Moderator
Hi malvizo,
Greetings from the Roku Community!
We understand that the wireless receiver on your Roku streaming stick 4K+ is giving you trouble. We would be pleased to help you even more. Please try unplugging your TV and Roku device for a minute or two, then plugging them back in. Let's attempt to see if that resolves the problem.
Kindly let us know what you discover.
Warm regards, John
- makaiguyCommunity Streaming Expert
I don't think I've ever seen these from sellers other than Roku.
On Roku website for 4K Streaming Sticks:
https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver-streaming-stick-4k-and-4k-plusFor non-4K Streaming Stick+:
https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver