Forum Discussion

it4music's avatar
it4music
Reel Rookie
3 years ago

RC127 remote Volume works on Vizio, but RC498 remote does not

There used to be an old thread about this issue, but it was closed because of the new OS11 update.  Well the updates have not fixed my issue and I'm wondering if anyone has gotten it to work or did e...
remotes
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

it4music 

Thanks for the inquiry.

Perhaps Tivoburkee can provide some insight here as he's our resident Roku remote Expert in the Community.


Thanks,
Danny

Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
3 years ago

If you tried brands Vizio, LG, or Goldstar codes and it still doesn't control your Vizio, then IR on the RC498 might be bad. It controls the Roku by Wifi, so thats not proof its fully working order. 

Point the rc498 remote at a cellphone camera, press the tv power, volume or mute keys, if you see a flash its emitting IR, no flash its broken.