Forum Discussion

Amo50's avatar
Amo50
Reel Rookie
2 years ago

Programming Roku Remote with Older Samsung TV

I have recently set up my Roku Ultra with an Older Samsung TV, when attempting to set up Roku Remote to control TV (start/stopping of music) it recognizes that it's a Samsung TV but cannot find a cod...
remotes
VeeZee's avatar
VeeZee
Reel Rookie
2 years ago

I have the same issue. Roku needs to provide more codes

RokuJechealR's avatar
RokuJechealR
Retired Moderator
2 years ago

Hi VeeZee,

Thanks for your first post in the Roku Community!

Can you please provide us with more specific information about the issue you are experiencing? Are you getting an error code or message? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?

With more detailed information, we will be able to assist you further.

All the best,

Chel

  • VeeZee's avatar
    VeeZee
    Reel Rookie
    2 years ago

    Hi, I followed the set up where music plays. Set up remote for TV control>IR set up. It asks if I hear the music, do I still hear the music, etc. It went through 8 codes. Then says “unable to set up remote” Try again later. Hope that’s clear.

     

     

    • CamB's avatar
      CamB
      Newbie
      2 years ago

      Goes through all the codes and doesn’t work - any other manufacturers besides Westinghouse to try?

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        2 years ago

        Hi VeeZee CamB,

        Thank you for keeping us posted, and welcome to the Roku Community!
        We'd like to take a closer look into this issue that you're experiencing. Could you specify the make and model of the remote that you want to pair?

        We look forward to hearing from you soon.

        Thanks,

        John