Forum Discussion

DBRoberts989's avatar
DBRoberts989
Reel Rookie
10 months ago
Solved

Peacock Channel app isn't showing up in my list on my Roku.

The Roku website says it is installed but it is not showing up in my list of installed apps on the Roku device. The Roku website does not give me an option to uninstall it so that I can reinstall it. And when I search for it through the Roku app, it doesn't show up anywhere in any search listings. 

What are my options? #peacock

TV & Player Setup
  • RokuJohnB's avatar
    RokuJohnB
    10 months ago

    Hi DBRoberts989,

    Thank you for keeping us posted!

    We will be more than happy to assist you further with your concern about the Peacock channel. Another thing to check is whether it's linked to the same Roku account as the device that can get it. The Roku account's email address is displayed under Settings->System->About screen.

    We hope this helps.

    All the best,
    John

5 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    10 months ago

    Hi DBRoberts989,

    We appreciate you letting us know, and welcome to the Roku Community!

    We understand you are unable to find the Peacock channel on your home screen. We're happy to help. Check for Roku system updates: Go to Settings > System > System update on your Roku device and select "Check now" to ensure that your device is running the latest software version. If there are any updates available, proceed with the installation.

    If the problem still persists, please keep us posted.

    Best regards,
    John