Forum Discussion

Jaspendlove's avatar
Jaspendlove
Newbie
3 years ago
Solved

parental controls on Apps

I want to be able to put a password or something that will prevent my children to be able to download apps.  Youtube for sure. I thought I had done that but he was able to download it anyway.  I don't want apps that I don't approve of on my home screen

  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi Jaspendlove,

    Thanks for your first post in the Roku Community!

    We can certainly understand your concern that you want to manage parental controls on the Roku device.

    We currently do not have the feature for global parental control settings on Roku devices directly. But we do have parental control for The Roku channel and the Roku PIN feature.

    For more information, read about the How to block content using parental controls | Official Roku Support

    Please let us know if there's anything else we can help you with.


    Best regards,
    Mary

  • DavidTheDad's avatar
    DavidTheDad
    Newbie
    3 years ago

    Yeah, I'm right there with you. I like the Roku TV, but I really want more parental controls. I'd like to be able to set certain hours the TV can be used, auto-off at a certain time, volume limit, and restrict which "channels" (or what normal people call software on devices from third parties: apps) can be installed.  I don't want my kids to have access to just any app. The canned response with the over the top chipper customer service buzzwords just says "we don't give a **bleep** about what you want" with a nice big smile.  This is pretty low hanging fruit.  I would have planned to start replacing all the TVs in my house, (about 7 tvs right now...), with Roku TVs if this basic feature was available. It's 2023.  We should have too many features as a problem, not a lack of features.

    • RokuNimfa-C's avatar
      RokuNimfa-C
      Retired Moderator
      3 years ago

      Hi DavidTheDad, 

      Thanks for your post. 

      We understand your suggestion of having more parental controls on your Roku TV and devices. And we love the idea. We'll pass it along to our team for review and consideration. Who knows, you may see your suggestion implemented in a future update. You can check out our blog for the latest news and upcoming updates.

      You may also stop by the 'Suggest a feature' section of the Community to share any other thoughts. 

      Thanks for your interest and we hope to expand with more features to provide our customers with the best streaming experience.


      Regards, 
      Nimfa

      • cjohnson1103's avatar
        cjohnson1103
        Reel Rookie
        12 months ago

        Doesn't seem roku really cares about consumer opinion. As an A/V technician that is in numerous homes a year with roku interest, I will be sure to make this aware to all my clients. Parental Control over what can be downloaded should be a basic option. I do no support this and I will openly express my opinion and the dangers every chance I get to turn folks away from roku. 

  • Elexus's avatar
    Elexus
    Newbie
    11 months ago

    I agree this is terrible I pay money every month but I guess they have the say on are kids watching things they shouldn’t be able to watch! I’m looking for something different And I’m gonna make sure I spread the word for everyone not to do Roku!!! It seems like there’s consequences for no money but no Consequences for these kids watching God knows what on tv!! WELCOME TO **bleep** WHOLE AMERICA!!!

  • ksouthern73's avatar
    ksouthern73
    Newbie
    5 months ago

    I am having the exact same issue.  Did you ever find a solution for You Tube being blocked? 

     

    Thanks! 

    • Tmags08's avatar
      Tmags08
      Newbie
      3 months ago

      Exactly I remove the YouTube app and my kid just reinstalls it. I even check off to require a pin to install an app but that doesn’t seem to take

  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator
    3 years ago

    Hi Jaspendlove,

    Thanks for your first post in the Roku Community!

    We can certainly understand your concern that you want to manage parental controls on the Roku device.

    We currently do not have the feature for global parental control settings on Roku devices directly. But we do have parental control for The Roku channel and the Roku PIN feature.

    For more information, read about the How to block content using parental controls | Official Roku Support

    Please let us know if there's anything else we can help you with.


    Best regards,
    Mary

    • Sfitzger's avatar
      Sfitzger
      Newbie
      6 months ago

      Why is there no parental control to downloading an apps? I have removed YouTube from my TV. I don't want the kids to downloading it again. Why can't I put a pin on downloading apps?  It seems like a simple fix. 

    • binman's avatar
      binman
      Newbie
      11 months ago

      Totally agree, bad show on Roku.  As a result my once loves Roku devise now site powered off and on a shelf somewhere never to be used again.

      even just basis pin level access for installed apps would be a good basis to start. Bye Roku.

      • martinbeechintn's avatar
        martinbeechintn
        Newbie
        10 months ago

        Shocked it’s not an option. Base level point required to download an app solves this instantly.