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AFornazari's avatar
AFornazari
Newbie
6 years ago

Oops... There was a problem connecting to the server. Please try again later.

I have a TV on guest mode for one of my Airbnbs and when they select their auto sign out date, they get this message: Oops... There was a problem connecting to the server. Please try again later.

 

Also, when they try to disable guest mode with the pin i give them, they also get that same message

 

This is really annoying and I don't even see this device as one of my linked devices in my account for some reason either. In fact, none of the TVs i put into guest mode remain a linked device in my account and that's been a concern of mine too. 

I have the same problem
roku player

18 Replies

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  • Mikkel99's avatar
    Mikkel99
    Reel Rookie
    4 years ago

    Try this, it worked for me ! It does a hard reset which the TV wasn't letting me before it's was stuck on " guest mode ". I know the title is referring to getting your TV out of recovery mode but this works for the same problem that has to do with " Oops... There was a problem connecting to the server. Please try again later."

    On guest mode screen 

    1. Press and hold the reset bottom ( location on the side of tv above to HDMI slots ) for 10 seconds at the same time unplug the tv from outlet .

    2.wait 10 seconds 

    3. Press and hold reset button ( use pen ) at the same time plug back up the tv .

    4. Once you see indicator light on the bottom middle of the TV start blinking let go of reset button.

    Wait and the screen will go back to the out of the box setup. This may take additional person for help. If it doesn't work try changing up the seconds do 5 or 15 seconds for each reset part or  5 or 20-30 seconds on the  waiting period 

    HoW to get roku out of recovery mode Https://youtu.be/mb0WsncH4K4

     

     

     

     

    • Desiray77's avatar
      Desiray77
      Newbie
      2 years ago

      Thank you so much this is the method that worked for me I was stuck in guest mode forever! Thank you thank you 

  • Dwany1223's avatar
    Dwany1223
    Newbie
    5 years ago

    Check behind the TV theres a small reset button, hold that button down until that roku logo appears again and you all set. 

    • Deeloy's avatar
      Deeloy
      Newbie
      5 years ago

      I've tried the reset button on the back it still brought me to the guest mode and I can't get out of it.

      • lakiya's avatar
        lakiya
        Newbie
        4 years ago

        found an answer mine signed into guess mode by it self then when i tried to put in a pin it would say " oops there is a problem connecting to server try again later " so i reset it and it did the same thing. well i found the answer when you reset it DO NOT BE CONNECTED TO THE WIFE next time disconnect it from wifi do so by clicking this * the dash button on your remote. Then a menu will pop up saying exit guess mode and wifi connect. DO NOT GO TO EXIT GUESS MODE go to wifi and click ( wired ) !!!!!!!!! when the connection fail , which is good thing , you will be disconnected from accessing the internet. Then scroll down and click restart. Now while its restarting ( the tv will cut off and try to load back up ) huring up and hold the reset button ( located on the side of your tv or some where on your tv ) it will say RESET BUTTON and also use a paper click or ball point pin to push the button in and hold it. until a red screen come on. I promise you this time it will not go back to that guess mode screen and will not go back to that recovery mode ( purple screen) it will instead go to a red screen. feel free to ask me for help.

  • hulagirl4758's avatar
    hulagirl4758
    Reel Rookie
    5 years ago

    Hi - I am attempting to set up guest mode in my RV for my renters and after I selected "enter guest mode" it said "there was a problem connecting to the server.  Please advise. 

      • thrumph56's avatar
        thrumph56
        Newbie
        5 years ago

        i am having the same problem.  Now my tv do not work at all,  the only screen the shows up on my tv is the guestmode screen.

  • Khansmeyer's avatar
    Khansmeyer
    Newbie
    3 years ago

    In Guest Mode, press the * button. Exit Guest Mode, enter pin. Roku will restart. 
    Go to settings, re-enter Guest Mode, input pin again, Roku will reset again, then you should be good to go.