Forum Discussion

TriceTVissues's avatar
TriceTVissues
Newbie
3 years ago
Solved

Onn TV making high pitch sound while on. Can hear it through my show. Please help

Is anyone having trouble with their Onn roku Tv? I want to get rid of the ringing noise it makes everytime I turn the TV on. I'm pass return date need help. 
  • RokuTakashi's avatar
    RokuTakashi
    3 years ago

    Hi Cryptobae,

    Welcome here to the Roku Community!

    We sincerely understand the issue you've experienced, and we're sorry to hear about this. This issue might be better addressed by the TV manufacturer directly, and they provide direct support with their TV models. Kindly refer to Onn's support contact information at RokuAnjelie's comment above this thread.

    We hope for the best for you.

    Regards,
    Kash

MadgabRy's avatar
MadgabRy
Newbie
3 years ago

The sound last anytime tv is on. I have tried to unplug tv, turn it off, unplugged hdmi and even the ax adaptor. With no luck the noise still continues. My tv is only 2 years old. How can I get this fixed?

RokuERey's avatar
RokuERey
Retired Moderator
3 years ago

Hi MadgabRy
Welcome to the Roku Community!

We understand that you are experiencing a high-pitched noise on your TV. We're sorry about the experience, this is not what we aim for.
The issue you are experiencing seems it may be hardware-related. Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

This is the list of TV manufacturer and their contact info: Where to get support for your Roku TV.
Please keep us posted and let us know what you find out. We will be there to assist you.

Best regards,

Rey