Forum Discussion

alejandra1492's avatar
16 hours ago

ONN Roku TV keeps turning off

I have an onn Roku tv. I have had it for almost a year and lately every time we want to watch anything the tv just turns off by itself. I’ve tried updating it, unplugging it, checked internet connection and nothing has worked. Sometimes it stays on for a while then later out of the blue it turns off. 

1 Reply

  • RokuSuzette's avatar
    RokuSuzette
    Community Moderator

    Welcome, alejandra1492​ 

    We understand you’re experiencing an issue with your ONN Roku TV turning off unexpectedly. Thank you for taking the time to try some troubleshooting steps to resolve the problem.

    Please make sure that the sleep timer is disabled. To do it, go to  Settings > System > Time and turn off the sleep timer. Once you’ve completed the previous step, open Settings > System > Power. If the Power submenu is not visible, skip this step and instead choose System Restart directly.

    Let us know how it goes!

    Roku Community Team