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Smoker1's avatar
Smoker1
Newbie
10 months ago
Solved

ONN Roku TV 24" Blue Screen on HDMI

OK, not sure what the problem could be.   I Purchased a 24" ONN Roku TV at Walmart for the Kitchen at my Residence.    Connected XFinity X1 Box to HDMI 1 (have also tried the other 2 HDMI Ports a...
HDMI
Roku TV Support
  • RokuArjiemar's avatar
    RokuArjiemar
    10 months ago

    Smoker1,

    We appreciate you posting in the Roku Community!

    Thank you for contacting us regarding the blue screen issue you're experiencing on your Onn Roku TV when connecting it to your Xfinity Box.

    If you're encountering an issue with your Roku TV manufactured by a Roku partner, start by contacting the manufacturer. Each TV manufacturer provides direct support for its models. 

    For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?

    For in-depth instructions when making connections, completing the Guided Setup, using features, or configuring settings; refer to the Roku TV User Guide.

    You can also ask for further assistance with the Xfinity Box since it is having the same issue connecting to other TVs.

    Please feel free to let us know if you need any additional assistance!

    Thanks,
    Arjiemar

RokuArjiemar's avatar
RokuArjiemar
Retired Moderator
10 months ago

Smoker1,

We appreciate you posting in the Roku Community!

Thank you for contacting us regarding the blue screen issue you're experiencing on your Onn Roku TV when connecting it to your Xfinity Box.

If you're encountering an issue with your Roku TV manufactured by a Roku partner, start by contacting the manufacturer. Each TV manufacturer provides direct support for its models. 

For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?

For in-depth instructions when making connections, completing the Guided Setup, using features, or configuring settings; refer to the Roku TV User Guide.

You can also ask for further assistance with the Xfinity Box since it is having the same issue connecting to other TVs.

Please feel free to let us know if you need any additional assistance!

Thanks,
Arjiemar