Forum Discussion
Re-pair the remote to the roku, unplug the p[ower from the roku for a bit, plug it back in, when it stops bouncing. Start pressing holding the pairing key in the battery compartment for 5 seconds and release. Allow to communicate with the roku, its alright if the light goes out don't press a thing until you get confirmation its paired. It would say DONE on screen.
What's "bouncing?" I unplugged the Roku power cord from the Roku stick, changed the HDMI port, and plugged the power cord micro USB back into the Roku stick. Then I held down the button in the remote battery compartment for 5 seconds. Remote still doesn't work except for the volume and power buttons.
- renojim4 years agoCommunity Streaming Expert
LubbMasheen, "bouncing" refers to the startup animation you should be seeing on your screen when you connect the power to your stick. Roku letters bouncing, dancing, or whatever.
- Tivoburkee4 years agoCommunity Streaming Expert
Do you have the original long range wifi receiver cable attached? Looks like this:
https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver
Remote won't work without it.
- desert-son3 years agoReel Rookie
Wow! Same thing happened to me with my stick. Worked fine for a few years, and now only volume and on/off functions work after TV on for an hour or so. Tried re-pairing, restarting. Both work for a few hours. I am restarting every few hours.
My guess is that it's a quirk with the stick, as nothing else has changed in my set up over the past 2.5 yrs.