No Sound When Casting iPhone 15 to Vizio TV
Greetings: I cast my iPhone 15 to Sony Bravia with no problem. But when i cast to both of our Vizio tvs, there is video but no audio. Nothing is on mute and I've tried turning the volume up on ...
Forum Discussion
I have purchased an iPhone 15 recently as a gift, but when I try to connect to a Roku tv the app claims there are no devices connected. However if I open my phone I can see all the devices on the same WiFi network. Yes the phone and tv are properly connected to the same network, yes it is logged in to the correct Roku account, and yes I have rebooted the phone, tv and router with no progress. I have manually tried to connect with the ip address and it says it doesn’t not exist…. While I'm using the app on my phone for the remote. After looking this up I see more people have had this issue but all the Roku reps. say the same thing each time like "have you checked if it's on the same network." Or " have you turned it off and off" or "have you uninstalled the app." I do not understand how they can respond with that after the person states they have literally done that in there post. Pls help a brother out
Thanks for being part of the Roku Community, migell!
We understand how frustrating this can be for you. We'd like to assist you in investigating this.
To help us in the process, please provide the following information below:
- Roku device model, serial number, device ID, and Software Version. (these can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID)
- iOS Version
- Photo of the exact behavior of the app.
We are anticipating your prompt response.
Thanks,
Emman
