Forum Discussion

Savlee's avatar
Savlee
Newbie
10 months ago
Solved

No signal from my Roku to my tv

My Roku streaming stick is plugged in and the light is on I’ve tried switching hdmi ports unplugging power everything and it still won’t work. I made sure my tv is on the right hdmi it just seems my device no longer works. It won’t even let me reset it. The light just stays solid.

TV & Player Setup
  • RokuJechealR's avatar
    RokuJechealR
    10 months ago

    Hi Savlee,

    Welcome, and thanks for the first post to the Roku Community!

    We understand you are encountering no signal with your Roku streaming device, and we appreciate all the steps you have taken to resolve the issue. We also apologize for any inconvenience this issue has caused.

    These are the most common reasons you may not see the picture on your TV:

    1. You have the wrong input (source) selected on your TV

    • Look to see which input you have the Roku player connected to; the video connector will be labeled with the input name, e.g., HDMI 1, HDMI 2, AUX, VIDEO IN 1, etc.
    • Look for a button on your TV remote control that says Input, Source, AUX, Video, TV/Video, or something similar. Press this button. Depending on your TV, pressing the button may cycle through available inputs or display a menu with a choice of inputs.
    • If it cycles through the inputs - wait 10 seconds between button presses to allow the TV to detect the video.
    • If a menu is displayed - use the arrow buttons on the TV remote to choose the correct input and press Enter or Select. Alternatively, select each input one at a time. Wait 10 seconds between each to allow the TV to detect the video.
    • In both cases, if no video is detected on the input, the TV will usually show a message such as “No video” or “No signal detected.”

    2. The video cable is not connected correctly, or the cable is faulty

    3. If you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.

    4. Enable CEC or turn off auto power savings

    For more detailed information about fixing the "No signal issue," visit our Support page here: What to do if you cannot see the picture from your Roku streaming player on your TV.

    Please keep us posted on what you find out, and we'll continue assisting you from there.

    All the best,
    Chel

     

1 Reply

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    10 months ago

    Hi Savlee,

    Welcome, and thanks for the first post to the Roku Community!

    We understand you are encountering no signal with your Roku streaming device, and we appreciate all the steps you have taken to resolve the issue. We also apologize for any inconvenience this issue has caused.

    These are the most common reasons you may not see the picture on your TV:

    1. You have the wrong input (source) selected on your TV

    • Look to see which input you have the Roku player connected to; the video connector will be labeled with the input name, e.g., HDMI 1, HDMI 2, AUX, VIDEO IN 1, etc.
    • Look for a button on your TV remote control that says Input, Source, AUX, Video, TV/Video, or something similar. Press this button. Depending on your TV, pressing the button may cycle through available inputs or display a menu with a choice of inputs.
    • If it cycles through the inputs - wait 10 seconds between button presses to allow the TV to detect the video.
    • If a menu is displayed - use the arrow buttons on the TV remote to choose the correct input and press Enter or Select. Alternatively, select each input one at a time. Wait 10 seconds between each to allow the TV to detect the video.
    • In both cases, if no video is detected on the input, the TV will usually show a message such as “No video” or “No signal detected.”

    2. The video cable is not connected correctly, or the cable is faulty

    3. If you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.

    4. Enable CEC or turn off auto power savings

    For more detailed information about fixing the "No signal issue," visit our Support page here: What to do if you cannot see the picture from your Roku streaming player on your TV.

    Please keep us posted on what you find out, and we'll continue assisting you from there.

    All the best,
    Chel