Solved
No Power to ROKU Express 4K
Hello. I recently purchased two ROKU Express 4K's. I live in an RV. One of the ROKU's is plugged into the TV in the living room on the driver's side of the RV. The other 2 ROKU's are plugged into ...
Hi mlechter,
Welcome to the Roku Community!
Thanks for letting us know about your Roku devices' issue with the "not enough power" error message.
If your TV is providing insufficient power to your Roku streaming player, you may see the following message when the device boots up:
Alternatively, you may see this message:
In this case, here's what should you do if you encounter these error messages:
- Verify that you are using the USB cable that came with your Roku streaming player
- If you use any USB cable other than the one with your streaming player, replace it with your player.
- Try a different USB Port.
- Some USB ports have different power characteristics. Connecting your streaming player to a different USB port on your TV may resolve the issue.
- Connect power to the power outlet.
- Using the included USB cable and USB power adaptor (if included), connect your streaming player to a working power outlet in the wall.
- If your streaming player did not come with a USB power adaptor, see our article on powering your streaming player.
- Connecting to a wall power outlet has the additional advantage that your Roku streaming player will not need to power up every time you turn on your TV. This means your player will be up and running faster than when connected to a TV.
- Using the included USB cable and USB power adaptor (if included), connect your streaming player to a working power outlet in the wall.
For reference, visit our Support page for more details on what to do if you see a "low-power" warning.
Please keep us posted on what you find out.
All the best,
Chel- Verify that you are using the USB cable that came with your Roku streaming player
