No Internet: Error Code 009
I have a Roku 3, model number 4230x. It will not connect to the internet. I’ve reset it to factory and now can’t get passed the ‘choose a network’ screen. It will check off Wireless connection but no...
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This happen to me last night. I’ve reset, restarted, unplugged router and device more than 15 times, it kept being me back to the same thing, enter your password, blah blah blah. How can we fix this…..I’m so annoyed
Hi Missmoody
Thanks for reaching out here in the Community!
We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? Have you tried connecting your Roku to a different wifi network or mobile hotspot? Please let us know. We'd like to know more about how we can help.
We look forward to your response.
All the best,
Kariza
I'm having the same issue. We've had this Roku and this internet service/modem/router for over a year. It's connecting to the wifi but claiming there's no internet service. Except everything else in the house has service. We've already reset modem/router/Roku multiple times.
Hi csudhoff,
Welcome to the Roku Community!
We appreciate you flagging us about this network issue with your Roku device, and we'd like to help.
We've got some help here: What should I do if I cannot connect to my home network or the internet?
Or let us know if this has been exhausted, along with the serial number of the device that has an issue.
Thanks,
Rey
