Re: "Auto-play video" setting option is missing in Roku Settings
I have been trying to turn off the Autoplay function on both my Roku boxes to prevent the recommendations box from popping up over the end of programmes or films and disrupting them.
From everything I've seen online, it should be a simple process of navigating to Settings > Accessibility > Autoplay and disabling this. However, there is no Autoplay option on my Accessibility menu - it only displays the "Subtitling" and "Screen Reader" options.
I have updated the software to the latest version and restarted both boxes, to no avail.
If someone could please assist with this it would be really helpful, as this is hugely disruptive!
Model: 3940EU - Roku Express 4K
Serial number: X01600M5265L
Device ID: S07U5155265L
Software version: 14.6.4 build 9915-CR
GC version: 14.1.17
Timestamp: 2025-08-17T15:24:17Z
Issue ID: 5L-329244
Model: 3960EU - Roku Express
Serial number: X02600RLTULA
Device ID: S0KF34CLTULA
Software version: 14.6.4 build 9915-ED
GC version: 14.1.17
Timestamp: 2025-08-17T15:28:54Z
Issue ID: LA-329-248
