Forum Discussion

anio's avatar
anio
Binge Watcher
7 months ago
Solved

"Auto-play video" setting option is missing in Roku Settings

I need to set Auto-play video to OFF.  According to all I've read, it should be available via Roku Home > Settings > Accessibility >...  As you can see in photo below, the "Auto-play video" option se...
TV & Player settings
  • RokuRhea-V's avatar
    RokuRhea-V
    17 days ago

    Welcome! causeofaccident​ 

    If you find your Auto-play setting is missing, it could be due to your location. Mind sharing where you're based currently? Supported only on Roku devices in the U.S., so if you're outside the U.S., it may not be available at this time. But, we'll take this one as feedback, though! Thanks for your interest.

    Roku Community Team

causeofaccident's avatar
causeofaccident
Reel Rookie
17 days ago

I have been trying to turn off the Autoplay function on both my Roku boxes to prevent the recommendations box from popping up over the end of programmes or films and disrupting them. 

From everything I've seen online, it should be a simple process of navigating to Settings > Accessibility > Autoplay and disabling this. However, there is no Autoplay option on my Accessibility menu - it only displays the "Subtitling" and "Screen Reader" options.

I have updated the software to the latest version and restarted both boxes, to no avail.

If someone could please assist with this it would be really helpful, as this is hugely disruptive!

Model: 3940EU - Roku Express 4K
Serial number: X01600M5265L
Device ID: S07U5155265L
Software version: 14.6.4 build 9915-CR
GC version: 14.1.17
Timestamp: 2025-08-17T15:24:17Z
Issue ID: 5L-329244

Model: 3960EU - Roku Express
Serial number: X02600RLTULA
Device ID: S0KF34CLTULA
Software version: 14.6.4 build 9915-ED
GC version: 14.1.17
Timestamp: 2025-08-17T15:28:54Z
Issue ID: LA-329-248