Forum Discussion

waynoworld's avatar
waynoworld
Reel Rookie
3 years ago
Solved

New Roku voice remote power button doesn't turn on tv until several tries

However, my old 'non-voice' roku tv remote works on the first time.  It's almost like the voice remote is 'asleep' and needs to wake up before it actually sends a command for the first time.  This is...
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  • waynoworld's avatar
    waynoworld
    3 years ago

    The problem has been resolved - Apparently, it was the tv's power saver mode, which (for some reason) didn't recognize the voice remote's first couple of commands.  Turning this off resolved the issue.  I still don't understand why the older 'non-voice' remote was not affected.

Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
3 years ago

Try reprogramming the remote for your tv, don't accept the first positive result, skip it by pressing YES, lie to it that the music is still playing, even though it went off, use the tv remote to turn the volume back on, and see if later codes work better.