Forum Discussion

Afomf's avatar
Afomf
Channel Surfer
3 years ago
Solved

New Express Ethernet adapter

Is the new Express compatible with Ethernet adapters?
tv & player wifi
  • AvsGunnar's avatar
    AvsGunnar
    3 years ago

    Afomf 

    The new Express 3960 is compatible/capable of using an ethernet adapter.  You can verify your model number by going to Settings/System/About on your Roku device.

    From Roku Support article, https://support.roku.com/article/360058027813

    Device Model

     Roku Express

    		 3960

     Roku Express 4K 

    		 3940 
     Roku Express 4K+  3941 
     Roku Streambar™  9102 
     Roku Streambar Pro  9101R2 
     Roku Smart Soundbar  9101 
     onn.™• Roku Smart Soundbar  9100 

     

    To maximize compatibility, verify that your ethernet adapter specs indicate 10/100 (not 10/100/1000), and has a AX8877X or SMSC95XX chipset. 

    ---

    Some users have gotten 10/100/1000 ethernet adapters to work, so if you have one laying around won't hurt to try it.  If you are going to purchase an ethernet adapter, best to adhere to the above specs.

  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi Afomf,

    Thanks for posting in the Roku Community!

    We understand that you are inquiring if the latest Roku Express is compatible with an Ethernet adapter.

    Please be advised that Not all Roku devices support using an Ethernet adapter to connect to your wired network. To help determine if your device is compatible, you need to know the device model. To find this information, go to the home screen on your Roku device and select Settings > System > About.

    The models below support an external third-party Ethernet adapter.

    For full information on this, you can take a look at this link: How to use USB to connect your Roku streaming device to a wired network | Official Roku Support

    We hope that we have addressed your question appropriately, but reply to this message if you have other questions and concerns, and we will gladly follow up.


    Best regards,
    Mary

RokuMary-F's avatar
RokuMary-F
Community Moderator
3 years ago

Hi Afomf,

Thanks for posting in the Roku Community!

We understand that you are inquiring if the latest Roku Express is compatible with an Ethernet adapter.

Please be advised that Not all Roku devices support using an Ethernet adapter to connect to your wired network. To help determine if your device is compatible, you need to know the device model. To find this information, go to the home screen on your Roku device and select Settings > System > About.

The models below support an external third-party Ethernet adapter.

For full information on this, you can take a look at this link: How to use USB to connect your Roku streaming device to a wired network | Official Roku Support

We hope that we have addressed your question appropriately, but reply to this message if you have other questions and concerns, and we will gladly follow up.


Best regards,
Mary

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    10 months ago

    Hi Community Users,

    We are locking this thread because the information may need to be updated.

    If you are still experiencing issues related to the original topic, here are a few steps you can take:

    1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

    2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.

    Thank you,
    The Roku Community Team