Network problems roku sucks
Haven't been able to watch TV for a week not connected error showing customer service sucks not helping me keep telling me they will have someone reach out to me no one ever does. I have checked my p...
Forum Discussion
Hi, Diana90
Welcome!
I understand that you are having issues with Roku TV, and our team would like to gather additional details so we can review and investigate.
Share the details below...
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- Specific behavior of the issue.
Keep us posted.
Thanks,
Roku Community Team
I am having the same problem this is day two. How do I get to any of that information that you're asking this person .
