Forum Discussion

CoreyGruber's avatar
CoreyGruber
Reel Rookie
3 years ago
Solved

Netflix content cannot be added to Roku Save List

Why does Netflix work so terribly on Roku? Not only can I not add any Netflix exclusive content to my Roku Save List, but the Netflix app crashes constantly. This is a widespread issue and needs atte...
gaildi's avatar
gaildi
Channel Surfer
3 years ago

Is there a Roku chat?  I cannot add or connect netflix on my roku

  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator
    3 years ago

    Hello gaildi, 

    Welcome to the Roku community. 

    We're here to help. Do you receive an error message when attempting to add the channel on your Roku device? Have you tried to add a different channel and see if there's any difference?

    With more information, we will be best to assist you further. 


    Regards, 
    Nimfa

    • gaildi's avatar
      gaildi
      Channel Surfer
      3 years ago

      any support for this?

       

      • RokuMary-F's avatar
        RokuMary-F
        Community Moderator
        3 years ago

        Hi gaildi,

        Thanks for posting in the Roku Community!

        We understand that you are facing an issue with accessing the Netflix channel. We would be happy to look at what we can do to help you to make sure we are providing the best streaming experience but we need more details.

        Can you please provide the details requested by RokuNimfa-C so we can assist you further and fix the issue?

        As per your previous inquiry on how to contact the Netflix channel, you can reach them here: Netflix Help Center

        Please keep us posted and we'll continue assisting you from there.


        Best regards,
        Mary