Forum Discussion

Luckysmom1438's avatar
Luckysmom1438
Channel Surfer
10 months ago
Solved

My saved search show is missing

The show, The why files is missing from my saved show lineup, and when I search for it, it says “currently unavailable “. What’s going on ? I really like the show 

  • RokuRiamie-D's avatar
    RokuRiamie-D
    10 months ago

    Hi Luckysmom1438 Bennyfinklestie,

    Welcome to the Roku Community!

    Thanks for letting us know that you can't watch The Why Files content on your Roku. We would be more than willing to provide you with further details about this concern.

    At times, television shows and movies may be removed from streaming platforms or become inaccessible. This can occur for several reasons, including the expiration of licensing agreements, technical issues that disrupt service, or content revisions. Licensing agreements are contracts between content owners and streaming services that allow the latter to host the former's content for a specified period. Once these agreements expire and are not renewed, the content is typically removed. Technical glitches, ranging from minor bugs to major system outages, can temporarily hinder access to certain shows. 

    In addition, The Why Files content is still available on Roku, but you can access it using the Freevee channel. You may refer to this information in the Roku Channel Store online.

    If you still have an issue accessing it on the Freevee channel, we highly suggest contacting the Freevee channel provider. Thanks for your understanding.

    Please let us know if there is anything else we can assist you with.

    Regards,
    Riamie

6 Replies

  • Bennyfinklestie's avatar
    Bennyfinklestie
    Newbie
    10 months ago

    Hey man wtf this is 1 of my favorite show to fall asleep to. We need why files back roku freevee tubi and prime . Yall are really bumming me out 

    • Luckysmom1438's avatar
      Luckysmom1438
      Channel Surfer
      10 months ago

      I just went to Roku and it’s saying it’s available for free on freevee .

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator
        10 months ago

        Hi Luckysmom1438 Bennyfinklestie,

        Welcome to the Roku Community!

        Thanks for letting us know that you can't watch The Why Files content on your Roku. We would be more than willing to provide you with further details about this concern.

        At times, television shows and movies may be removed from streaming platforms or become inaccessible. This can occur for several reasons, including the expiration of licensing agreements, technical issues that disrupt service, or content revisions. Licensing agreements are contracts between content owners and streaming services that allow the latter to host the former's content for a specified period. Once these agreements expire and are not renewed, the content is typically removed. Technical glitches, ranging from minor bugs to major system outages, can temporarily hinder access to certain shows. 

        In addition, The Why Files content is still available on Roku, but you can access it using the Freevee channel. You may refer to this information in the Roku Channel Store online.

        If you still have an issue accessing it on the Freevee channel, we highly suggest contacting the Freevee channel provider. Thanks for your understanding.

        Please let us know if there is anything else we can assist you with.

        Regards,
        Riamie